Landlord Services

Landlords – Let Your Property with Truepenny's Property Consultants

If you're a landlord in the South London area, we can help let your property and manage the tenancy, providing you with complete peace of mind.

Our landlord services are tailored to you, whether you want a letting only service or full property management. We've successfully let numerous properties across the South London area, including Dulwich, Charlton, Greenwich, and Bromley. Over the past five years, we've built a reputation for our reliable and professional service to landlords.

We'll work hard to ensure the return on your investment property is maximised whatever the package you choose. We'll help manage and maintain your property so that vacancies are minimised, providing you with a reliable income, as well as offering you a range of letting services to protect your property.

To speak to our branch letting team follow the link below.

Dulwich Lettings
Charlton Lettings
Greenwich Lettings
Bromley Lettings

Request a free valuation

If you'd like one our specialist managers to conduct a valuation or review of your property, please click here to request a free valuation.

Letting Only Service

  • Rental Valuation & Inspection
  • Advice to landlords on furnishings, health and safety issues and any maintenance recommendations.
  • Advertising & Marketing your property on our State-of-the-Art website, UK's leading property portals, emailing and SMS message details to all potential applicants along with newspaper advertising where appropriate.
  • We accompany all viewings wherever possible
  • Extensive referencing of tenants who wish to rent your property, via the Maras Group, using an extensive 25-point verification check on each and every applicant, Maras also offer a range of enhanced financial security policies for landlords if applicable.
  • Preparation of the tenancy agreement/s
  • Collection of initial rent and deposit.
  • Setting up standing order mandate for future rent subject to tenancy commencing.
  • Fees for Landlords

  • 12% Inc. VAT of the full terms rent paid up front at the beginning of the tenancy and on extension/renewal. e.g., Based on £1000 pcm. £1000 x 12 months = £12,000 X 12% = £1440 upfront
  • £234 Inc. VAT Administration fee for providing an Assured Shorthold Tenancy Agreement.
  • £30 Inc. VAT Annual fee for the registration of the tenants' security deposit.
  • Client Money Protection

    Provided by Lonsdale Insurance Brokers Ltd.

    Redress Scheme

    Provided by The Property Ombudsman

Full Management

The complete service includes (all the above) plus:

  • A professionally prepared detailed inventory of contents and condition.
  • Arranging maintenance.
  • Dealing with day-to-day tenant problems that may arise.
  • Transfer of utility accounts, electric, gas, council tax and water.
  • Closing inspection and check out at end of tenancy.
  • Organising return of deposit subject to the property being returned in a satisfactory condition.
  • Look to find suitable new tenants prior to expiry of the existing tenancy.

Full Management Service

  • 18% Inc. VAT of the full terms rent and on extension/renewal. This is split as below:
    • 12% Inc. VAT of the first terms rent paid up front at the beginning of the tenancy. e.g., Based on £1000 pcm. £1000 x 12 months = £12,000 X 12% = £1440 upfront.
    • 6% inc. VAT of the full months' rent paid monthly e.g., Based on £1000 pcm. £1000 x 12 months = £12,000 X 6% = £720 ÷ 12 months = £60 monthly management fee
  • £234 Inc. VAT Administration fee for providing an Assured Shorthold Tenancy Agreement.
  • £30 Inc. VAT Annual fee for the registration of the tenants' security deposit.
  • Client Money Protection

    Provided by Lonsdale Insurance Brokers Ltd.

    Redress Scheme

    Provided by The Property Ombudsman


We strongly advise our Landlords to carry out a full inventory for each separate tenancy. The purpose of checking an inventory is to establish damages which can only be done if descriptions and conditioning remarks are sufficiently detailed at the commencement of the tenancy and then at the end of the term.

Under the terms of the tenancy agreement, the tenant is required to return the property and contents at the end of the tenancy in the same condition as they were at the commencement, fair wear and tear accepted. It is almost impossible to ascertain whether damage was caused during a tenancy without a proper inventory signed by all relevant parties.

If instructed we will arrange a professional inventory and check in on your behalf, the cost of which is borne by the landlord. The tenants are responsible for paying for the check out.

Consent To Let

If the landlord has a mortgage, it is normal for mortgagees to require notification of any proposed lettings and the landlord should seek their initial consent. In the case of leasehold premises, the consent of the Head Lessee of Freeholder will be required. The landlord should also advise his insurance company of the proposal to let the property as this could either invalidate the insurance altogether or increase the premiums. You should obtain written documentation of these consents prior to letting.


The tenant will be responsible for the payment of gas, electricity, water, telephone, council tax and television licence. (Unless otherwise agreed and stated)

As the landlord you are still responsible for the payment of service charges and ground rent in leasehold properties and buildings insurance on Freehold properties.


Under the Taxation of income from Land (non-residents) Regulations 1995, the rent receiving agent (or where there is no agent, the tenant) will be required to deduct an amount equivalent to Basic Rate Tax from the rent (after taking deductible expenses paid by the agent into account) and pay the balance to the Inland Revenue each quarter.

However, the overseas landlord can apply to the Inland Revenue for exemption from this requirement. Provided the landlords tax history is good and tax affairs are up to date, the overseas landlord will be issued with a certificate that will be sent to his rent receiving agent. This will authorise the agent to pay the rent to you with no tax deducted.

We can provide you with an NRL1 form which you must complete and send to the Inland Revenue. Neither your rent receiving agent, nor your tax advisor can file this application for you - it must be done by you.

Failure to return this form in time may result in the exemption certificate not being issued before the payments become due. We would have no alternative but to make the required tax deduction before paying the rents to you.

Our company are not tax advisers so if you are unsure as to how the above will affect you, you would be advised to speak to an accountant or professional tax advisor.

Any Non-resident Landlord Tax payments deducted by us, in the first quarter can be refunded, if the exemption certificate is in our possession before the first quarter has ended. Any deductions after the first quarter can only be reclaimed after the first year has ended. Any refunds due after the first quarter are made by the Inland Revenue.

Tenancy Agreements

Most tenancies are classed as Assured Shorthold Tenancies. Under the Housing Act 1998 (as amended 1996) landlords have more rights to possession than with tenancies commencing prior to the Acts and procedures for possession are now quicker and simpler (provided the process is carried out correctly).

There is no minimum period for an Assured Shorthold tenancy; however, we recommend that the tenancy is for not less than six months.

Most tenancies are drawn up for a period of twelve months, some have break clauses. A break clause allows either party to terminate the agreement with two months' notice after an initial period of four months the notice may be served. We will be happy to discuss the pros and cons of different time periods with you.

Legal Matters

Our staff have been trained and receive ongoing training on the various legal aspects of letting including safety regulations, tenancy agreements and clauses, possession and have vast practical experience. They will be happy to discuss any questions you may have regarding more detailed legal matters.

The relationship between Landlord and Tenant can sometimes have its 'ups' and 'downs' and the need for a professional agent is paramount in closing any divide to allow for a smooth and enjoyable property experience for all parties concerned, whether you are a Landlord or Tenant you are best advised to conclude your property transaction via a reputable agent.

Tenancy law is now far better regulated than ever before with balanced rights for all parties, tenants holding deposit held in Approved Scheme and are returned at the end of the tenancy subject to the property being returned in the manner it was taken and subject to there being no outstanding bills relating to utilities etc. The lettings market has grown immensely due to the increasing Buy to let market and with an increase to new build added to the marketplace the level of quality has improved greatly.

Client Money Protection

It is a legal requirement for letting or property management agents to join a client money protection scheme in the private rented sector in England and you hold clients' money. Clients' money must be held in an account with a bank or building society authorised by the Financial Conduct Authority.

These schemes make sure landlords and tenants are compensated if the agent cannot repay their money, for example if they go into administration.

Please click here to see the Client Money Protection certificate for Truepenny's Property Consultants Ltd

Please click here to see the Client Money Protection certificate for Truepenny's Of London Ltd

Please click here to see the Client Money Protection certificate for Callcut & Co Ltd

''Truepenny's Property Consultants'' is a trading name of:

Truepenny's Property Consultants Ltd. | Registered in England & Wales- Company reg. no. 6498038 - Registered office: 16 Lordship Lane, Dulwich, SE22 8HN
Truepenny's of London Ltd. | Registered in England & Wales - Company reg. No. 10594437 - Registered office: 38 King William Walk, Greenwich, London, SE10 9HU
Callcut & Co. Ltd. | Registered in England & Wales - Company reg. No. 08321706 - Registered office: 16 Beaufort Court, Admirals Way, Docklands, London E14 9XL


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